trying train luis on 2 different intents 2 different responses: 'i want install software' intent: installsoftware ...
'i cannot install software' ..intent: softwareissue.
i have tried using cannot/ not able to/ unable 1 entity luis still getting confused between 2 intents. ideas?
as haritha said, need label more utterances syntax related negative responses.
i cannot install software. can't install software. i'm unable install software. i'm not able install software. won't install software.
i recommend @ least dozen utterances intent before testing.
another thing can consider (if you're fine setting api call) using text analytics api or service provides sentiment analysis.
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